Adelaide Photography Group FAQ
Refunds and ReschedulingVouchersBooking and ConfirmationPayment PolicyStart TimeAge PolicyVouchersMobility PolicyBecome an InstructorRefunds and Rescheduling
We require the following notice:Minimum five days for refundsMinimum two days for reschedulingContact the office using the 'Contact Us' form on this website to organise your refund or to reschedule.
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Vouchers
Photography Group vouchers are valid for 36 months from the date of purchase.
Contact the Photography Group office via the 'Contact Us' form on this website or enter the unique voucher ID to redeem the voucher when booking.
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Booking and Confirmation
It is essential to provide the following with your booking:
Most frequently used email address
Confirmation of your booking will be sent out within one day of your booking.
You will be alerted of any cancellations or changes via mobile phone (call or text).
If you haven’t received a confirmation email within one day:
Check your Spam Folder - your email server may have accidentally marked the email as spam and removed it from your inbox.
Email support@adelaidephotographygroup.com.au
If you believe you have provided incorrect details in your booking, email support@adelaidephotographygroup.com.au.
You may be ineligible for a refund if you miss a tour due to the following reasons:
Not checking your email or phone notices.
Providing incorrect details in your booking.
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Payment Policy
The Adelaide Photography Group accepts payments in the following forms:
EFT (Electronic Funds Transfer)
Payments made through Paypal and EFT must be done in advance.
Group bookings payments must be completed at least one week in advance.
All payments must be confirmed at least two days before your chosen date to ensure you will be added to the list of attendees.
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Start Time
Start times will vary depending on the group meetup. Please check your confirmation email for more information.
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Age Policy
Minors under the age of 14 may be accompanied by an adult.
Please note: The role of the accompanying adult is strictly to supervise. They will not be able to participate in the event and must not bring camera equipment.
Supervision is not compulsory, but recommended for children under the age of 12.
Minors over the age of 14 may be accompanied by a paying adult.
Please note: Children in this age group are considered capable of independent learning, so the accompanying adult will be treated as a fellow participant.
Children under the age of 8 are unlikely to benefit from the photography groups.
Further inquiries, or specific requirements, may be directed to support@adelaidephotographygroup.com.au.
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Vouchers
Photography Group vouchers are valid for 36 months from the date of purchase.
Contact the Photography Group office via the 'Contact Us' form on this website or enter the unique voucher ID to redeem the voucher when booking.
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Mobility Policy
Photography Group sessions are not physically strenuous, but involve a substantial amount of walking and standing on the day.
Please contact us if you or a friend:
Have any concerns or inquiries about mobility issues
Require special assistance on the day
The Photography Group team will do its best to ensure that the course is suited to your capabilities.
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Become an Instructor
The Adelaide Photography Group is always looking for talented photographers to host meetups or workshops.
Some teaching experience is helpful but not necessary. The main requirements are:
1) Excellent photography skills.
2) Good communication.
3) Very reliable.
4) Able to take advice and instruction and work as part of a team.
5) A good knowledge of the local area.
Pay is based on experience and the number of people attending your classes.
Classes are usually held on the weekend at various times depending on the topic.
Instructors should be able to commit to at least one class per month. Dates are confirmed from 1 to 6 months in advance.
To apply click on the "Host a Class" link at the top of the page. If you have any questions use the "Contact Us" link.
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